Organizational Culture at the Department of Education of Batam City

Budaya Organisasi pada Dinas Pendidikan Kota Batam

Abstract

This research was motivated by the existing gap between the ideal conditions and the actual situation in the field regarding organizational culture. The purpose of this study was to examine the organizational culture at the Department of Education of Batam City, viewed from the aspects of professionalism, commitment, cooperation, and honesty. This study employed a quantitative descriptive approach. The population consisted of 90 employees of the Department of Education of Batam City. The sample was determined using the Krejcie & Morgan table at a 5% margin of error, resulting in a sample size of 75 respondents. The research instrument used was a questionnaire consisting of 40 items. The questionnaire was tested for its validity and reliability using SPSS version 26. The data were analyzed using the mean formula and the Respondent Achievement Level (TCR) in percentage form. The analysis results showed that the average score for organizational culture from the aspect of professionalism was 42.9 with a TCR of 85.7% (categorized as good); from the aspect of commitment, it was 4.33 with a TCR of 86.5% (good); from the aspect of cooperation, it was 4.33 with a TCR of 86.5% (good); and from the aspect of honesty, it was 4.47 with a TCR of 89.4% (good). Based on the findings, it can be concluded that the overall organizational culture at the Department of Education of Batam City falls into the "good" category, with an average score of 4.35 and a TCR of 87.03%.