Employees' Perceptions of Work Culture in the Office of West Sumatra Province Transportation Services

Persepsi Pegawai terhadap Budaya Kerja di Dinas Perhubungan Provinsi Sumatera Barat

Abstract

This research aims to determine employee perceptions of work culture at the West Sumatra Province Transportation Service Office. This type of research is quantitative descriptive with a population of all active employees totaling 104 employees and a sample of 83 employees taken using the Professional Random Sampling technique. The instrument used is a 5-point Likert Scale questionnaire consisting of 43 statement items which include indicators of cooperation, discipline, work professionalism, work attitudes and service quality, and has been tested for validity and reliability. The research results show that employee perceptions of work culture as a whole are in the good category with an average score of 4.36. The details: Cooperation 4.31, Discipline 4.40, Work Professionalism 4.36, Work Attitude 4.32, and Service Quality 4.42 are all in the good category. This shows that the work culture is adequate in supporting aspects of Cooperation, Discipline, Work Professionalism, Work Attitudes and Service Quality.